Local Resources

Northeastern University in Vancouver has a host of resources for students looking to make the most of their graduate studies. Some of these resources are specific to our Vancouver campus. This page details those tools and resources below.

Please check the Boston Campus Resources page for resources that you have access to across our global network as a #huskyforlife.

The Vancouver Campus Guide is a great starting point.

Student Services
The Student Services Team is here to help you have the best experience possible as a learner on our Vancouver campuses. If you need assistance with anything related to the student experience, please feel free to contact Serena Conlon, Student Services, at s.conlon@northeastern.edu. This website showcases the many ways we support the learner experience. Check out our frequently occurring events, longer term programs, Student Interest Groups (SIGs), and other services. If you think of something that would make your experience better, feel free to come talk to us any time.
Wi-Fi and Technology Checkout

Northeastern Vancouver Campus offers fast wi-fi to all Northeastern students. When on campus, use the network “NUWave” and log in using your Northeastern credentials. We offer short-term laptop, tablet, and other technology checkout for students in need. Students can check out technology by visiting the operations team or by emailing Vancouver@northeastern.edu

Career Services

Career Services supports Vancouver students scholars in preparation for career and professional areas. This includes support with creating and updating your resume and professional online profiles, enhancing your personal brand to highlight individual achievements and projects, and hosting career connections with recruiters of industry leading employers. For individual support, you can book a career advising appointment with Sherry Wang,  Career Services Support Specialist.

Global Learner Support

Global Learner Support serves all students, scholars, faculty, and staff at Northeastern University’s global campuses, including Vancouver. GLS’ mission is to provide learners with high-quality language, cultural, and academic while promoting the development of intercultural competence and global understanding. GLS provides tutoring, workshops, cultural activities, non-credit courses and more.  Check out their website to learn more and register, or to book an appointment with a tutor click here.

NU Vancouver Self Guided Walking Tour
International Student Services
The Office of Global Services Canada is committed to being an active resource to the university’s community of international students, scholars, and their families. OGS Canada provides professional expertise and support from the time of admission to beyond graduation.
Mental Health and Wellness

If you need to talk to someone:  

If you are in crisis and need emergency services, please call 9-1-1.  

Find@Northeastern 
For immediate 24/7 assistance, connect with Find@Northeastern. Speak with a licensed mental health clinician who will listen, offer guidance, and help you set up a plan. Services include unlimited local and virtual counselling, self-guided wellness modules, and personal follow ups.  Call 855-229-8797 (Canada) or 1-781-457-7777 (International) 

If these numbers are not accessible, you can use their website to initiate contact.  

Student Code Password: Northeastern 

Smart Phone App: iConnectYou 

App code: 212530 

Email:support@resourcesforyourlife.com  

 

Spiritual Advising through the Center for Spirituality, Dialogue, and Service (CSDS): Fully confidential one-on-one spiritual advising sessions, representing and serving diverse religious, spiritual, and humanist traditions. Available for virtual appointments through the online booking form.  

 

Here2Talk  

Here2Talk connects students with mental health support when they need it. Through this program, all students currently registered in a B.C. post-secondary institution have access to free, confidential counselling and community referral services, conveniently available 24/7 via app, phone and web.  Call 1-877-857-3397 or 604-642-5212 to speak to someone immediately. 
 

BC Mental Health Support Line: Connect to your local BC crisis line without a wait or busy signal, 24 hours a day. Crisis line workers are there to listen and support you as well as refer you to community resources. Available in over 140 languages. Call 310-6789 (no area code) or text WELLNESS to start a text conversation.  

Crisis Centre Chat: Chat online with a crisis responder. Available from noon to 1:00am every day. 

Hope For Wellness:  Culturally competent counselling and support available 24/7 to all Indigenous people across Canada. Call 1-855-242-3310 or visit their site to chat online.

Transit in Vancouver

Vancouver has a very reliable transit system that uses a 3 Zone System for Buses, The Seabus and Skytrain Lines. Visit the Translink Rider Guide for more details. 

Health Insurance

All students studying in Canada are required to have health insurance.  

The British Columbia (BC) government Medical Services Plan (BC MSP) is a mandatory public health insurance plan for everyone who lives in BC for six months or longer. The BC MSP is an important part of benefitting from the health care available to all BC residents. The plan covers the cost of basic medical care within Canada, including most physician and hospital services. If you are not enrolled, you will have to pay for medical expenses independently.

If you will live in BC for 6 months or longer, you are required by law to enroll in MSP and pay the plan’s health-care coverage fee. 

You must apply for MSP as soon as you arrive in BC. You cannot apply for MSP before you arrive.

Apply for MSP

There is a three-month waiting period before MSP coverage begins: this is the balance of the month in which you arrive in British Columbia (BC), plus two full calendar months. For example, if you arrive in BC on August 25, you are eligible for MSP coverage starting November 1.

To cover the waiting period for MSP, most new international students are covered by GuardMe (Links to an external site.)  for your first three months in BC

Extended Health Insurance is available for all students who have MSP through GuardMe as a top up plan.  

Student Travel Opportunities

Vancouver Campus Student Handbook